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Frequently asked questions
Short answers, no fine print. The most important one is first: the views here are simulations, not photos.
Is the seat view a real photo?
No. Every view on SeatView 3D is a simulation — a 3D approximation built from the arena layout to help you compare sections before you buy. It is not a photograph, and exact sightlines vary with each event's production. We label this on every page, deliberately in plain sight.
How accurate are the simulated views?
The bowl geometry, section positions and distances are modelled approximately from published seating charts and arena dimensions, so section-to-section comparisons are meaningful. What a simulation cannot capture is a specific production: stage width, screen size, speaker stacks and lighting towers all move sightlines by a row or two.
What do the ratings mean?
Great: close to the stage with a clear, workable angle. Good: a solid all-round view with no major compromise. Fair: a real compromise — distance, height, a side or rear angle. Obstructed-risk: for this stage setup the view may be partly blocked, or the section sits behind the stage and the production faces away.
Why does the stage setup matter so much?
For an end-stage concert, roughly a quarter of the arena sits beside or behind the stage. For a center-stage (360°) show, the stage is in the middle and those same sections become ordinary seats. Always check which setup your event uses — the seating chart on the event page shows it.
Are behind-stage seats ever a good buy?
They can be: they are often the cheapest way to be close to the performers, and some productions open the back of the stage or add rear screens. Just buy them knowing the main production faces the other way, and that some events do not sell those sections at all.
Which venues are covered?
Madison Square Garden (New York), Crypto.com Arena (Los Angeles) and United Center (Chicago), with every bowl section and floor block modelled. More arenas are planned, followed by theatres and stadiums.
Is SeatView 3D affiliated with the venues or Ticketmaster?
No. SeatView 3D is independent and does not sell tickets. Venue names are used descriptively to identify the buildings whose layouts we model.
Can I use a screenshot of a view?
Yes — the simulator's PNG button saves the current view for personal use, for example to compare two sections side by side or send to a friend you are buying with.